Frequently Asked Questions

You asked. We answered.

Find answers to common questions about our products, shipping, returns, and more.

Why our design works? +

Our NursesChoice LED face masks is engineered with 240 high-power, science backed bulbs, each built with one large professional diode to deliver maximum strength and skin penetration.

Our large diode design provides stronger, more even coverage - activating skin cells more effectively than standard LED masks with smaller diodes. This ensures better light penetration for visible results in fewer sessions, while Infrared wavelengths can be used at the same time as red, blue, or yellow light to treat multiple skin layers at once.

What is the nurseschoice LED therapy face mask? +

The NursesChoice LED light therapy face mask is the first of its kind SAA approved mask in Australia that delivers all three clinically approved wavelengths of light at the highest proven output to achieve clinical results in the comfort of your own home.

What does SAA approval stand for? +

SAA Approval is accredited by the joint Accreditation Service of Australia and New Zealand (HAS-ANZ) as a third party certification body to issue certificates of approval for electrical equipment that has proven to comply with the safety requirements of the applicable standard.

Can I use the mask while moving around? +

The NursesChoice mask has been designed with optimal convenience. One of the many benefits of our led mask is that it is completely portable, travel friendly and easy to continue with your daily task while in use.

Is there a product guide or product manual? +

ALWAYS FOLLOW THE DIRECTIONS FOR USE

Product Manuals

LED FACE MASK
LED BUNDLE
LED NECK & DECOLLETAGE

Please refer to the product manual that is included with your NursesChoice LED Face Mask for complete instructions for use, warnings, precautions, and contraindications.

What's the difference between the medical grade chip and the 7 colour RGB chip? +

More colours does not mean a better mask.

Our 4 wavelength mask uses a medical-grade chip, while the seven-colour mask uses a RGB chip.

So what is the difference between these two? +

First of all, the medical grade chip requires that the wavelength of the chip should not exceed plus or minus 5 nanometers to achieve the therapeutic effect of specific bands. This is why the NursesChoice has separate chips for each light. While the seven colour masks use the same LED for all colours, meaning the chip does not exactly emit the correct wavelength needed for all therapeutic outcomes.

Why is the four chip better then the single chip? +

The effectiveness of the light on the skin depends first on the wavelength and secondly on the energy of the power of the light. Although it may seem like it can use multiple wavelengths simultaneously, in reality, each wavelengths chip receives very little energy, resulting in much poorer results compared to four-chip setup.

Do I need to clean the mask? How do I clean it? +

Before each use clean both sides of the mask with a water-based wipe or damp clean cloth.

Why do the red and near-infrared light turn on at the same time? +

Near-infrared light is not visible on the light spectrum therefore it is not a colour that can be seen with the naked eye. Not only so it can be physically seen, but also because published studies have shown that when red and near-infrared lights are used together more significant outcomes are achieved

How do I place an order? +

To place an order, simply browse our products, add items to your cart, and proceed to checkout. You can review your order before finalizing your purchase.